AM
Arisha M

1 reviews | Active since Nov 2015

07 Aug 2017, 08:41

Bounced Debit Order

<p>Hi, I received a message saying a Debit Order of R135 has been returned to my account and that it needs to be paid. I do not know what this is for. Can someone please call me as I need assistance with my account and I have queried it many times with no luck.</p> <p> </p> <p> </p>

0
Replies (5)
Vodacom
Vodacom's reply07 Aug 2017, 08:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

AM
Arisha M's update07 Aug 2017, 11:22
Reviewer Update

I am still waiting for someone to call me !

Vodacom
Vodacom's reply07 Aug 2017, 14:12
Official

We have tried calling.

There was no answer.

Kind Regards

DL

Best regards,

AM
Arisha M's update07 Aug 2017, 14:25
Reviewer Update

I spoke to someone now who I asked to call me at 15h00, I hope this actually happens. Thank you

AM
Arisha M's update07 Aug 2017, 14:26
Reviewer Update

I meant 15h30