AS
Adeeb S
1 reviews | Active since Sept 2014
08 Nov 2016, 14:51
Bought Data Bundle but NO DATA!!!
<p>I bought a 1GB bundle on my account. The Vodacom app said 'technical error'. I went on to the web portal and the 1GB bundle was included in my bill. I have not received the 1GB of data AND I am being billed for Data Usage. Vodacom consultant said that his system is down.</p>
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
08 Nov 2016, 15:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Nov 2016, 15:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,