Bought a phone,fault...

Item: Vodacom
Rating: 1
Author: Annabel B

Bought a phone,faulty in 14 days,3 weeks in repair,6 days same fault,sent back,no phone and paying for a phone I don’t have,no customer care,no contract sent,not helpful at all

Helpful (0)

Replies (1)

Vodacom's replyOfficial

21 May 2026, 09:56

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team.

Vodacom's reply21 May 2026, 09:56

Official