1 reviews | Active since Nov 2016
Bought a new phone and 3 days later Black screen of Death!
<p>Bought a new phone and 3 days later Black screen of Death! Vodacom in George, Courtenay Street refuses to give a refund and take back their phone. CPA says I have 7 days to get a refund if I choose so. Sharne is the clerk that assisted me, but she plainly refuses to listen to my side of the story. I do not want a Brand new 3 days old phone to be Repaired! I paid cash and I want my money back and I will buy another phone, from a branch with better attitude and customer service!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
