Bought 2x 100MB Data Bundles but didnt credited my account and took my airtime instead

<p>Good Day,</p> <p> </p> <p>I am very unhappy with your services! this morning I recharged with airtime and bought 100Mb Data Bundles I received a notification that says that I bought 100MB but it did not credited my account and has took my airtime instead, I then recharged again and bought 100MB and it did the same thing. I called customer care and the consultant told me that on the system I never bought datas but I used internet with my Airtime.</p> <p>Please find attached the photo of the proof that I did bought 100mb twice. As a result I have been stuck without being able to answers emails to very important custumers and my access to other business related applications.</p> <p> </p> <p>Please note that your services are very poor and that I will not recommend anyone to use you as a trusted mobile operator and if things continues like that; myself, my family and all my friends will change to another mobile operator. </p> <p> </p> <p>Regards,</p> <p> </p> <p>Jeremy</p> <p> ********** </p>