WM
Wayne M

1 reviews | Active since Nov 2012

19 Apr 2016, 13:06

Boswell Wilkie T/A Vodacom?

What a shocker - even the farce called the CEO office doesn't answer their phone for over a week now.<br> Incapable, *********** unqualified and disinterested staff is the only way to describe the service provider that has become a circus. Where does one turn since the CEO no longer cares, the staff are way below service par and the call centre is so busy with unhappy customers they couldn't be bothered to answer calls as they have no clue how to resolve them.<br> Emails go unanswered, messages for dept heads get ignored and \we've got the monopoly\" rules.<br> Im sick, Im tired, Im shocked.<br> This is a corporate company that advertises nothing but greatness? Am I mistaken?<br> Its shape up or ship out time.<br> "

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Replies (1)
Vodacom
Vodacom's reply19 Apr 2016, 14:02
Official
Hello Enough!!!!!,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team