DT
Dikeledi T

1 reviews | Active since Jun 2021

19 Jul 2024, 17:09

Bored tired and disappointed

I’m just disappointed with Vodacom. I appofor a data contract with preused router . Guess what not even a single cable . Why will you do that to your customers. The hustle of now canceling the whole thing and I must work this weekend. This is so unnecessary . If this is standard please tell you agents to be upfront when explains. I’m just tired yooooo. This is like buying a car without keys 😪😪😪😪. I’m truly changing networks. Every time I get something with Vodacom it comes with à bagage

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Replies (1)
Vodacom
Vodacom's reply20 Jul 2024, 11:08
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team