JB
Jace B

1 reviews | Active since Feb 2026

05 Feb 2026, 09:25

Borderline ******** company

Avoid Vodacom like the plague. Unsolicited, paid monthly subscriptions to third party services. Forced pop-ups while you're busy on your phone to farm accidental touches that subscribe you to **** services.

Their fibre network fails daily. No internet for sometimes days at a time. Calling them to resolve the problem achieves nothing, because the complaints department won't escalate your issue or put you through to anyone who can actually help. They can't solve Vodacom's infrastructure problems and are therefore only employed by Vodacom to be an emosional whoopy cussion to disgruntled customers, of which there are too many.

What an abhorrent company. I hope the top brass of the company are ashamed of themselves for allowing their company to take advantage of their employees and customers.

0
Replies (1)
Vodacom
Vodacom's reply05 Feb 2026, 10:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,