HS
Hendrik S

1 reviews | Active since Jun 2018

05 Jul 2018, 20:34

Bonus Spiteful Torture From Vodacom After First HelloPeter Review

After submitting my first review of vodacom I was told they'd reach out to me after the first batch of torture and my desperate attempt to cancel my contract to avoid them as much as possible. They have of course done nothing to attempt to resolve issues but they have started to spitefully pester me more. Money was taken from my account but no airtime was given for it, then they setup multiple automated calls at night to tell me that I haven't payed yet. It's clear they're pettyness knows no bounds and the last resort is to open up a harassment case against them. I swear to god I will ****ing lose my **** if they use that copy pasted response after this on my review. Only a true idiot would do that.

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Replies (1)
Vodacom
Vodacom's reply06 Jul 2018, 07:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team