1 reviews | Active since Oct 2016
Bonus Airtime -*******
<p>I recharged my account but never received the bonus airtime of R150 as per promotion. I called the customer service and was told that a consultant will look at it. The next day I received a sms stating that I used the so called bonus airtime on the internet. Was not true, my data was off. I went to the Vodacom outlet in Silverton, they could not show me the sites which I was supposed to visit.</p> <p>How sad, sies!!Imagine !!</p> <p>I am planning to use all my data and then go to another service provider.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Patricia
As discussed, please note that this matter has now been resolved.
Have a pleasant day further :)
Regards,
RJ
Hi Patricia
As discussed, please note that this matter has now been resolved.
Have a pleasant day further :)
Regards,
RJ
