1 reviews | Active since Dec 2012
Bonus airtime but u eat my money
I received the below message this morning: Thank you for participating in the Recharge and Get promotion. You have been allocated R150 Bonus airtime valid for 1 day.T&Cs apply http://voda.com/123 at 8:30
I made calls to Vodacom to Vodacom but they chowed my airtime that I recharged it with what was the bonus for. I want my money they daid they could only refund half of my airtime. Why u sent a bonus after eat my airtime. I could have bought power hour because I was calling VC to VC only
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Olivia Ledwaba
I attempted to call you, however there was no answer. Please be advised that the matter was resolved and we responded to you with feedback.
Kind regards
Rashieda
Vodacom Consumer Website Team
Dear Olivia Ledwaba
I attempted to call you, however there was no answer. Please be advised that the matter was resolved and we responded to you with feedback.
Kind regards
Rashieda
Vodacom Consumer Website Team