GM
George M
1 reviews | Active since Jan 2019
01 Sept 2019, 19:39
Bonus Airtime
So i won R550 bonus airtime from Vodacom and to my surprise it doesn't work. It shows on my app but whenever i try to make a call it says am out of Airtime. What **** is Vodacom running here ???. Shocking service also from your call center. Leaving for another Cellular company.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Sept 2019, 21:35 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Sept 2019, 21:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
03 Sept 2019, 08:09Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Consumer Website Team
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Consumer Website Team
Vodacom's reply03 Sept 2019, 08:09
Official
Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Consumer Website Team
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Consumer Website Team