1 reviews | Active since Nov 2016
Bong...you lost a Cell Phone Contract
I recently app**** online for an iPhone and took days before I got a response. I cancelled and went into a store in Sunninghill Village, app**** and filled out the form, bank statement, payslips, proof of residence, underpants size...The following day I got a sms from Vodacom saying that I must provisionally pay in R7488 on a 36 month contract. Sure, let me write a cheque as everyone has R7k laying around....NOT! So thanks for nothing Vodacom. Won't be dealing with you as I must be a financial risk to you whilst I have just bought a car for R220 000.00 from Honda. But have managed to secure an iPhone through another business thanks without any issues. So "Bong"...you lost a customer and I will definitely be NOT promoting Vodacom in any form or way with colleagues, friends, family! In this competitive market of cell phones....well done guys!!!! The gent in the Vodacom store said to me at the store "one can repossess a car but not a R40k cell"...Really! Says who?
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
