DB
Delia B

1 reviews | Active since May 2016

10 May 2016, 15:25

BOGUS DATA CHARGES - ARE YOU KIDDING ME?

<p>Once again I sit in absolute awe of the insane charges that was levied against my account with Vodacom.</p> <p>Not only do you bill me out of bundle rates when I have active bundles but you have the lack of respect to not give me feedback on my logged query [A2-10Q0-QNNT2] for 10 days.</p> <p>Are you kidding me? </p> <p>I am sick to death of your company and your ****py service.</p> <p> </p> <p>This is also not the first time this has happened, but the THIRD.</p> <p>What in heavens name are you people doing?</p> <p>Get your act together!</p>

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Replies (1)
Vodacom
Vodacom's reply10 May 2016, 19:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team