Bo customer service from Vodacom

I have now posted two issues were with Vodacom and in both cases they promised to get back to me, im still awaiting either of these promised calls however I will not hold my breath, clearly they don't care about the end user that actually pays for a service they do not receive. VODACOM DO ME A FAVOUR WHEN MY CONTRACT NEXT EXPIRES PLEASE REFER BACK TO THESE COMPLAINTS AND YOUR ABSOLUTE LACK OF INTEREST BEFORE PROMISING ME THE WORLD, I think I will next take my business to Telkom, their customer service is just as bad but at l at they don't claim to be something they aren't and at least I won't pay a premium for quality that i do not receive.