Blue Route Vodacom Arrogance Stems From Management

My wife's experience documented here (http://hellopeter.com/vodacom/complaints/negligence-of-branch-***) <br> <br> This is about the branch manager, Ibrahim Hardien.<br> <br> We went to the store and insisted to speak to the manager, wanting to know what was going to be done.<br> <br> My wife was understandably aggravated. Every time we had been promised a call we got nothing, when we asked where the phone was we were told it was at repairs for 14 days when it was still at the branch. Ibrahim did nothing to improve the situation. In fact, exactly as another customer warned us, he became confrontational, tried to shift blame to us, and spoke extremely disrespectfully to my wife.<br> <br> I wanted to break his face, instead I brought the argument to a halt, because all we really wanted was a working phone. Ibrahim promised that it was \high priority"and that he would call me back on Mon. I accepted this. He never called back. I called the store on Tues and they said he would call me back. He didn't.<br> <br> It is clear where his staff get their attitude.<br> <br> My wife got hold of Zakkiyya Shabudin at the repair center"