MG
Mpho G
1 reviews | Active since Feb 2022
22 Feb 2022, 11:45
BLUE LABEL CONNECT
I'm loosing faith as vodacom is not doing anything about the problem we have as customers, the company BLUE LABEL CONNECT has **********ly given us airtime contracts and now if we want to make sim swap we can't and our service provider is doing nothing to help. i'm so disappointed with vodacom
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Replies (3)
Vodacom's replyOfficial
22 Feb 2022, 14:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2022, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MG
Mpho G's updateReviewer Update
22 Feb 2022, 15:02It could be easier for me if you gave me the time frame as i've had this problen over a month now.
MG
Mpho G's update22 Feb 2022, 15:02
Reviewer Update
It could be easier for me if you gave me the time frame as i've had this problen over a month now.
MG
Mpho G's updateReviewer Update
23 Feb 2022, 10:44I've called Blue Label countless times and i'm tired of their lies they had me back and forth for the past 4 weeks, Blue label is not my service provider VODACOM is, Blue label **********ly gave me an airtime contract and now im struggling to make a sim swap. I have been abused as a customer and regardless of all that i still followed all instructions from their *********** consultants. I've used my number from vodacom close to 20 years now and do you guys want me to loose my life over this number??? As it is i'm unable to work where i'm employed because this number provides me with an OTP before i login... i've put with a lot of ******* and lost a lot of money because i'm treated bad. i'm not happy if you guy's cant help me why are you my service provider???? Why??? blue label is a **** and you are condoning them.
MG
Mpho G's update23 Feb 2022, 10:44
Reviewer Update
I've called Blue Label countless times and i'm tired of their lies they had me back and forth for the past 4 weeks, Blue label is not my service provider VODACOM is, Blue label **********ly gave me an airtime contract and now im struggling to make a sim swap. I have been abused as a customer and regardless of all that i still followed all instructions from their *********** consultants. I've used my number from vodacom close to 20 years now and do you guys want me to loose my life over this number??? As it is i'm unable to work where i'm employed because this number provides me with an OTP before i login... i've put with a lot of ******* and lost a lot of money because i'm treated bad. i'm not happy if you guy's cant help me why are you my service provider???? Why??? blue label is a **** and you are condoning them.