AN
Armien N

1 reviews | Active since Mar 2013

27 Oct 2020, 09:52

Blood sucking greedy and utterly useless

I’ve been asking these people to cancel a data contract that I haven’t been using. I’ve lost count of the emails up and down of them asking me to authenticate myself with the same message over and over. Then some idiot tries to call me (on the number for the SIM card inside the modem) and then proceeds to ask for the same authentication after being unable to reach me. Finally spoke to someone and she assured me that my contract would be canceled.. low and behold, a few weeks go by with no news and then I get a call from these people asking if I’m interested in a f*cking upgrade.

I’ve finally had it with these *********** assholes. I’m just going to be reversing all the debit orders and then we’ll see how quickly they’ll learn to read emails

0
Replies (2)
Vodacom
Vodacom's reply27 Oct 2020, 10:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AN
Armien N's update28 Oct 2020, 16:23
Reviewer Update
Hi, I’ve tried calling and followed the instructions but my call gets dropped