1 reviews | Active since Apr 2012
Blokking spam numbers
I'm receiving a spam call every day from the number +*** (international number). I have googled the number and there is many sites saying that it is a spam call. I phoned Vodacom customer care and explained to the guy that I am getting phoned calls everyday from a spam number. I am not complaining about the service I got from the customer care guy I am complaining about Vodacom that is not able to block spam numbers on their network. My device/phone does not support blocking numbers as do no phone according to the customer care guy. Apparently you need an app. I did not gave out my number to the \spammers". I am complaining about the fact that they can't or will not do anything to protect the customer when it comes to SPAM CALLS by blocking the number. I am not saying to give people the right to block any number just Vodacom to protect the customer by blocking numbers that are definitely spam numbers."""
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
