blocking the line and credit limits
<p>i have transferred the vodacom contract from my father's name to my name. once this was complete, there was a credit limit placed onto my account and vodacom has been sending me messages indicating that thenumber has been blocked due to the credit limit being reached. this has been an ongoing problem for 1 and a half weeks and each time that i call the call centre i am given a different explanation or story. this problem cannot eongoing as i am unable to make calls when i need to due to the lack of service from vodacom. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
