AS
Andre S

1 reviews | Active since Sept 2017

25 Sept 2017, 03:21

Blocking of Phone

It has been more than 40 min and I am still holding.... for what ever service there may be.... Call was answered eventually and service was acceptable could not assist with inquiry completely had to phone back and hold an additional 20 min for the case to be handled

0
Replies (2)
Vodacom
Vodacom's reply25 Sept 2017, 07:02
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Sept 2017, 08:46
Official

Good day,

As per our e-mail communication, this query has been resolved.

Please accept our apologies for any inconvenience caused.

Regards,
RM