Blocking my br at customer care- is NOT customer care

After 2 *****ulant lines was opened on my name on the 17th of Feb 2025 I managed to get it removed after being confirmed as *****. As this was still in the process of being removed there was a couple of attempts to open more lines! Now i received an invoice from vodacom with a very high amount. The amount on my app is also not correct.

I phone customer care...only to find out that my number has been blocked at customer care due to a high amount of calls from my nr. Most of those were prob bot even me but yes the actual customer gets punished. I tried the whatsapp/Tobi i cant get hold of an actual person!

Please tell me how do I go about contacting vodacom? At this point i cant wait for my contracts to come to an end so I can just walk away. Frustartion is unbelievable.

I have been a loyal customer for many kany years but this is rediculous