Blocking a lost phone

Item: Vodacom
Rating: 1
Author: Yandiswa T

I have been trying to block a lost phone since yesterday. I can't get through to the customer care. The self help service want to block the line that I'm using to contact them. It's frustrating. Give us a line to report lost or ****** phones or is the priority give to the contract customers only?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

18 Jan 2022, 08:57

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply18 Jan 2022, 08:57

Official