Blocked vodacom service and not allowed to port out

Item: Vodacom
Rating: 1
Author: ishmael P

My prepaid number *** was blocked on vodacom and when i call for help i was told to by a new sim and get other number . I wish to take my number to another service providers and i was told i can't

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Replies (1)

Vodacom's replyOfficial

18 Sept 2021, 14:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply18 Sept 2021, 14:21

Official