BLOCKED SERVICE - FULLY UP TO DATE ACCOUNT

Vodacom NEVER return calls. I have sent no less than 20 eMails and made 20 telephone calls in the last 6 days. I have given 2 SHOCKING telephone reviews. Their call centre agents continually cut you off, or talk **** to you (or they cannot or dont want to actually help) - Their supervisors (specifically ROBIN) is incredibly rude - wont let you get a word in, for all her justification of why I am receiving bad service - in the mean time I AM PAYING FOR A SERVICE I DONT HAVE!!!!!! Please can someone check why my FULLY UP TO DATE ACCOUNT has been blocked? When I phone the call centre they tell me it is not blocked - yet when I dial it says "your call has been re-routed...." Vodacom service SUCKS! Maybe you can cancel my 25 year old business contract (without penalties, ofcourse) and I will go to a service provider who WANT me as a client. ) ********** Glenda McCann