ZA
Zhieer A

1 reviews | Active since Dec 2015

24 Jan 2022, 18:14

blocked phone reference number

Hi Vodacom I called just before 17:00 today to have one of our company's cell phone numbers blocked. I was assisted by Nhlanhla Sothoane at 16:47 when I requested a reference number he said there are no reference numbers for my call. Please can you advise what is my ITC reference number as advised by the police. Until I have this number they will not issue a case number.

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Replies (1)
Vodacom
Vodacom's reply25 Jan 2022, 07:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team