Blocked my number temporarily

Item: Vodacom
Rating: 3
Author: Johannes S

Vodacom temporarily blocked my number due to unusual call activity to customer care.Each time my voice print matched .I called them and a agent said it would be blocked for 72 hours but this has been going on from last month. Please can thy lift the block I would appreciate it

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Replies (1)

Vodacom's replyOfficial

12 Feb 2024, 06:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply12 Feb 2024, 06:24

Official