TM
Thulani M
1 reviews | Active since Oct 2019
22 Oct 2020, 13:32
Blocked My Number
I was offered an upgrade for airtime and data. Then later they change it to airtime without my approval. Five months ago I informed Vodacom to cancel their contract. Now they are sending me statements showing that I'm owing them but I ignored all that. Then they decided to block my number. I bought my phone cash I don't understand why they did not understand when I was canceling their contract. I now moved to MTN.
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Replies (1)Vodacom's replyOfficial
22 Oct 2020, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2020, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
