LW
LOUIS W

1 reviews | Active since Jul 2015

10 Sept 2015, 15:17

blocked my cell number of 10 years( BO***)

To whom it may concern.<br> <br> <br> Please see proof of payment attached.<br> <br> <br> I clients were not paying us on time and as a result we found ourselves in arrears with our cell phone account ( Valerie korkie properties cc ) we did call and made arrangements, but our arrangements were not put in place and Vodacom deleted our number and advised that once arrears is paid we must apply for a re activation with a new sim card.<br> <br> I am of the view the my constitutional rights have been infringed by my cell number *** being deleted or blocked by Vodacom as I have had that number for more than 10 years. Yes I agree that the handset belongs to Vodacom and I have an obligation to keep up with payments.<br> <br> As a result I have resorted to pre paid which is expensive and I had to adverti*****t my new cell number as my old clients could not get hold of me due to this barbaric , heartless injustice received from Vodacom by blocking my number.<br> <br> I request a way forward and in paying and settling the full arrears<br> And also re activation to be done a promised by vodacom customer care

0
Replies (1)
Vodacom
Vodacom's reply11 Sept 2015, 08:50
Official
Hello tigerwoods,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team