CT
Cole T
1 reviews | Active since Mar 2011
02 Feb 2016, 08:55
Blocked line due to Vodacom billing error
Vodacom had an issue of double billing clients in December 2015. Thus the amount was refunded.<br> <br> And now they state that my account is in arrears by R2700 , the line had been blocked and i cannot call then due to being in Lesotho! <br> <br> This is unacceptable and i am looking elsewhere for a cellular service provider!<br> <br> I have tried to make contact to rectify the issue via email, but no return contact has been make.<br> [Email Removed]
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Replies (1)Vodacom's replyOfficial
02 Feb 2016, 22:27Hello Cole1987,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Feb 2016, 22:27
Official
Hello Cole1987,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
