MN
Michael N
1 reviews | Active since Jun 2022
14 Jun 2022, 15:18
Blocked line
My account was due for an upgrade and that's what I did. But the upgrade was not a success cause now I can't receive and make calls. I went to the shop to get my number back online because it my daily number that I'm using on daily basis. Now I stuck with a number that I can't use. What is so sad about this is that all my notification goes through that number.
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Replies (2)
Vodacom's replyOfficial
15 Jun 2022, 08:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jun 2022, 08:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MN
Michael N's updateReviewer Update
15 Jun 2022, 12:03You people are costing us as much as i did say the number that has been blocked out of reach its my personal number that I use on daily bases of business and private, buy not allowing me to have use of my number it's frustrating and irritating. At the end of the month I'll be billed with a number that I haven't even use this is bad. But every time it's been escalated to someone but the is no progress on getting my number back online.
MN
Michael N's update15 Jun 2022, 12:03
Reviewer Update
You people are costing us as much as i did say the number that has been blocked out of reach its my personal number that I use on daily bases of business and private, buy not allowing me to have use of my number it's frustrating and irritating. At the end of the month I'll be billed with a number that I haven't even use this is bad. But every time it's been escalated to someone but the is no progress on getting my number back online.