Blocked for calling Vodacom too many times:

Blocked for calling Vodacom too many times:

Vodacom has blocked my number for calling their call center too many times. i have been attempting to do upgrades and cancellations on my Vodacom account with numerous issues with consultants. Hence i had to call multiple times just to get through to the right department, I’m now blocked from calling them.

I am a Vodacom customer for over 20 years with 4 contracts.

This is beyond unacceptable, what service provider blocks a paying client for calling them. To make matters worse, I have upgraded not one, and added a new line with them.

If it weren’t for the upgrade and new line, I would’ve cancelled every single one of my contracts.

To make matters worse i called their call center from my landline and was told they dont know what the problem is and that i should go to my nearest Vodacom store.

This level of incompetence and disregard for customer service is outrageous.

Highly disappointed!!! Hoping this issue can be resolved