Blocked for calling Vodacom too many times.

Never in my life have I encountered a service provider as absurd as Vodacom, blocking a paying customer for simply calling their call center too many times. I had a legitimate inquiry about my account, and after being forced to call multiple times just to get through to the right department, I’m now blocked from calling them, albeit for an entirely different issue. This is beyond unacceptable, what service provider blocks a paying client for calling them. To make matters worse, I recently upgraded not one, but three phones with them. If it weren’t for those upgrades, I would’ve cancelled every single one of my contracts on the spot. This level of incompetence and disregard for customer service is outrageous.