KM
Khatija M

1 reviews | Active since Mar 2009

15 Jul 2019, 11:13

Blocked due to outdated systems

We get blocked every night due to their outdated systems. what happened to customer service.

0
Replies (2)
Vodacom
Vodacom's reply15 Jul 2019, 15:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply15 Jul 2019, 16:04
Official
 Good day  We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.  Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query.  We apologize for the inconvenience and appreciate your patience.  Vodacom Consumer Website Team 

Best regards,