IM
Irene M
1 reviews | Active since Nov 2020
07 Aug 2022, 14:43
Blocked client
Vodacom will give me high blood, I'm unable to contact vodacom because I'm blocked for my own safety, service is horrible pls contact and stop billing me for things I don't, I paid you don't because email are not answered also.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Aug 2022, 22:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Aug 2022, 22:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Aug 2022, 12:46Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Please be advised that we have escalated your query to the relevant team. Based on the feedback provided the team has confirmed they have assisted and router is working.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply15 Aug 2022, 12:46
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Please be advised that we have escalated your query to the relevant team. Based on the feedback provided the team has confirmed they have assisted and router is working.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,