MM
Mohau M
1 reviews | Active since Oct 2014
17 Oct 2025, 10:59
Blocked calls
I can't receive the calls when call the customer service I still don't get help
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Oct 2025, 12:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Oct 2025, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Oct 2025, 15:30Thank you for taking our call. We have reset your network configuration. Please follow the below and have your contact/s test.
1. Go to Apps 2. Select the Setting App 3. Select Mobile Networks (in some cases, you'll select More Networks first then Mobile Networks) 4. Select Network Operators (here you will see two options one is automatic, and the other is manual selection) 5. Choose the manual selection 6. Select the Vodacom Network
1. Go to Apps 2. Select the Setting App 3. Select Mobile Networks (in some cases, you'll select More Networks first then Mobile Networks) 4. Select Network Operators (here you will see two options one is automatic, and the other is manual selection) 5. Choose the manual selection 6. Select the Vodacom Network
Best regards,
Vodacom's reply22 Oct 2025, 15:30
Official
Thank you for taking our call. We have reset your network configuration. Please follow the below and have your contact/s test.
1. Go to Apps 2. Select the Setting App 3. Select Mobile Networks (in some cases, you'll select More Networks first then Mobile Networks) 4. Select Network Operators (here you will see two options one is automatic, and the other is manual selection) 5. Choose the manual selection 6. Select the Vodacom Network
1. Go to Apps 2. Select the Setting App 3. Select Mobile Networks (in some cases, you'll select More Networks first then Mobile Networks) 4. Select Network Operators (here you will see two options one is automatic, and the other is manual selection) 5. Choose the manual selection 6. Select the Vodacom Network
Best regards,
Vodacom's replyOfficial
13 Nov 2025, 16:53Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Have a pleasant day further.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Have a pleasant day further.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Nov 2025, 16:53
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Have a pleasant day further.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Have a pleasant day further.
Regards
Vodacom Consumer Website Team
Best regards,