Blocked account

Last week Wednesday (24/2/16) I paid the outstanding amount on my account. I have been fighting with Vodacom ever since then to unblock my phone. I have spoken nicely, pleaded, shouted, threatened but to no avail. I have phoned so many times and just get shoved from one department to another. I have emailed them quite a few times as well but nobody ever replies!!!! I even went to the Vodacom store in Cresta and got the same story I get every time I phone. Every time I phone I have to tell them the story all over again and every time they promise to phone me back. One lady even put the phone down on me because she didn't know what to tell me.<br> <br> I am extremely angry and frustrated with Vodacom!!!! Nobody ever replies and nobody ever phones back or even tries to help. I have been without a phone for a week now and it's totally unacceptable. I am tired of fighting and I'm not prepared to listen to any more of their excuses. Why is it such a mission just to unblock a phone??? I owe them absolutely nothing and they have confirmed that.<br> <br> If Hello Peter can't help me I will be seeking legal recourse as well as going to the Consumer Ombudsman!!