blocked a ******

two weeks back they stole my cellphone, so i called the Call centre to block my phone <br> but i found my self in the interrogation room with this person who was assist me <br> i feel like at times these people are not trained enough to face the challenges that the meet <br> i was so angry and furious that someone stole my phone and i heard to deal with this investigate on the side when i try to block my phone because it was a contract phone <br> <br> <br> please vodacom try and improve your system because you gonna lose customers <br> i've been loyal customer for years