YL
Yvette L
1 reviews | Active since Sept 2020
18 Mar 2025, 16:43
Block your customers for reporting a signal problem
There is very poor signal in Tarlton wolfelea ah,Tarlton,krugerdorp. We are about 50 people using vodacom ,only tower in the area. All rely on this tower signal. I reported the signal problem,I also called the call centre alot while doing early cancelation on my 3 contracts. I HAD TO CALL BACK NO SIGNAL TO CONTINUE THE PROCESS FOR 3 CONTRACTS. GREAT NOW i am blocked they picked up a large volume of calls from my number. Check the signal please
Helpful (0)
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Replies (1)Vodacom's replyOfficial
18 Mar 2025, 22:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Mar 2025, 22:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
