YL
Yvette L

1 reviews | Active since Sept 2020

18 Mar 2025, 16:43

Block your customers for reporting a signal problem

There is very poor signal in Tarlton wolfelea ah,Tarlton,krugerdorp. We are about 50 people using vodacom ,only tower in the area. All rely on this tower signal. I reported the signal problem,I also called the call centre alot while doing early cancelation on my 3 contracts. I HAD TO CALL BACK NO SIGNAL TO CONTINUE THE PROCESS FOR 3 CONTRACTS. GREAT NOW i am blocked they picked up a large volume of calls from my number. Check the signal please

0
Replies (1)
Vodacom
Vodacom's reply18 Mar 2025, 22:06
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team