hN
henry N
1 reviews | Active since Oct 2009
13 Mar 2016, 18:08
Block on account but not adhered to
I HAVE A R50-00 LIMIT ON BOTH MY DATA CONTRACTS AT VODACOM, BUT WHEN I RECEIVED MY BILL, FOR THE SECOND MONTH IN A ROW THE DATA CHARGES EXCEEDED THE R50, BY AROUND R2000. HOW IS THIS POSSIBLE??I CHOSE A TOTAL BLOCK AFTER THE R50 LIMIT BUT THIS IS IGNORED BY VODACOM<br>
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 Mar 2016, 07:22Hello henrynabal,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
Vodacom's reply14 Mar 2016, 07:22
Official
Hello henrynabal,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team