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Werner P
1 reviews | Active since Mar 2011
18 Sept 2019, 10:32
Block Content Service not subscribed for
I noticed a charge on my account for which I have not subscribed to. Content Service :- Basebone Bluelima Silver After one phone call this Content Service had been blocked and my account will be refunded during the next Billing Cycle Thank you Yandisa for prompt response.
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Vodacom's replyOfficial
18 Sept 2019, 10:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2019, 10:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Werner P's updateReviewer Update
18 Sept 2019, 12:08Thank you for comment but further contact is not required. Problem had been resolved successfully.
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Werner P's update18 Sept 2019, 12:08
Reviewer Update
Thank you for comment but further contact is not required. Problem had been resolved successfully.