KN
Kayla N

1 reviews | Active since Jun 2016

03 Jun 2016, 09:04

Blatant Lies

<p>I have had a struggle with Vodacom for months! I have no credit to my name and only found this out when wanting to get a Table from Vodacom! I was first rejected in 2014 and told that it’s because I have no credit. I was then told by a consultant that I would have to get my grandfather to sign off as surety for me and therefore payment will come off of MY account(even though in his name) and after 6 months, I have to do a change of ownership to my name.</p> <p>I was informed that this had to stay in my grandfather’s name so credit can accumulate in MY bank account (as I have had no knowledge of this first hand, it made some form of sense to me as I entrusted in my consultant).</p> <p>Furthermore, I waited, not 6 months, but A FULL YEAR, for the so-called credit to accumulate. I returned to the very same Vodacom Shop on the Bluff and was then informed that the information I was fed was simply not true and the Consultant I trusted doesn’t even work at Vodacom anymore! I AM FUMING!!! BLATANT LIES AND I AM HUMILIATED! THIS NEEDS TO BE FIXED!</p>

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Replies (1)
Vodacom
Vodacom's reply03 Jun 2016, 09:44
Official

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites