BLATANT *****

Summary: Upgrade end of January, new phone faulty, return within 7 days, send in for repairs, cant repair. Given the run around for 4 weeks. We instruct on NUMEROUS occasions to cancel the upgrade, Vodacom staff confirm they will process. We follow up, nothing, each and every time, we get the runaround.<br> <br> NOW 3 months later, we are still being billed for the upgrade on a monthly basis, even though we have NO handset. This is ********** behavior.<br> We are sick of the lies, deceit, disgusting attitudes of this branch and its staff.<br> Phoned the responsible person again today (23 April 2015) and absolutely no help.<br> We are taking legal advise on this matter and will also consider taking out media adverti*****ts to make citizens aware of this practice.