SM
Shelmadean M
1 reviews | Active since Dec 2009
02 Sept 2020, 20:38
Blatant entrapment by Vodacom
Blatant entrapment by Vodacom. Refusing to let me out of my contract that expired in Feb 2020. I have requested cancellation from Dec 2019 every month. Called multiple times. Visited stores. Got reference numbers. Yes Vodacom refuses to cancel my contract due to absolute incompetence! This is against the CPA!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
03 Sept 2020, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2020, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team