Blatant disregard - Thanks again Vodacom
<p>Vodacom has blatantly disregarded me as their customer and I am very sadened to say this is the 4th time in the past 6 Months.</p> <p> </p> <p>My email service cancelled;</p> <p>REF ********** ********** 3</p> <p>I called in and I am so called moved to prepaid. However I did recieve my allocations.</p> <p>N.b Vodacom ; I have just recently renewed my contract !!!!</p> <p>So now I need to wait 3 days until Vodacom resolves this matter ?</p> <p> </p> <p>Overcharged another month , due to incompetancy of their staff not actioning a cancellation request on 2 numbers which came to their end of period. REF ********** ********** 7 . Oh yes and I did pay the accounts so you dont block my other numbers</p> <p> </p> <p>Please I request you not to send me a pathectic apology , but rather to resolve these issues urgently !!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your query has now been resolved.
Regards
Dc
Good Day
Kindly note that your query has now been resolved.
Regards
Dc
