Blaklisting of handset

<p>Good day</p> <p>I have been a loyal subscriber to vodacom for many years now and on the day of 23 August 2016 my tablet was on charge.when i removed it from charge there was no signal.i then went to my son as he knows more of this.He took the sim out and into his tablet.the sim card was fine.the next day at the vodashop they told us it has been blacklisted by a lady in the cape.they then told me i must provide box,proof of purchase and an affadavit accompanied by a unblacklisting form from a vodashop dealer.the documents was faxed through on the 29th of august.they told us to wait 48 hours up to 72 hours.u p and still today the tablet is blacklisted and vodacom shop in the mall in middelburg said they cant help.i have purchased the tablet from edgars activ and im using my contract sim in the tablet.without my consent or knowledge the tablet was blacklisted and i would like to have this sorted out asap</p>