Blakclisted *******ly

I have been blacklisted by vodacom and vvm and as such I am now battling to get my credit after debt review on track. I have ALWAYS been transparent with both companies s and told them my situation through covid and debt review. I have NEVER hidden from the fact that I need to pay and made arrangements. NO ONE told me I was being blacklisted, I have received information that this is ******* without my knowledge or consent. I would therfore like the recording and written correspondence that I acted upon giving vodacom and vvm my permission to blacklist me or where I acknowledged this process. If not, I would like the judgment removed immediately or I will take further legal action against both parties.