Blaclisted Phone Acc No I***6

I wrote to Hellopeter on the 9th stating that my phone was blacklisted on the Network wherein I received a reply that someone in Vodacom would contact me I received a mail requesting me to take my box and handset to Meyersdal branch which I duly did Deon at the Meyersdal branch emailed photographs of both the box and handset to the Blacklisting dept ********** and Riael Salomon ********** who firstly stated that he did not get the mail and then let me know that he could not identify the EMEI No I emailed him the number and was later emailed that he handed the query to his "TEAM" and will get back to me I am still waiting yet my handset is un blacklisted but the device is blocked by the NETWORK. it is now going for the third week and I still do not have my phone working.