vM
vijay M

1 reviews | Active since May 2010

18 Feb 2019, 15:06

Blacklisting the phone after selling

Dear Vodacom, Good day, I bought a phone from gumtree and i paid X amount of money and i still owe him 1000 rands towards the phone but i failed to pay in time , so the guy lodging complaint and he went to vodacom to blacklist the phone, i would like seek help from vodacom is this possible as i didnt deny paying him and also i have payment proof as i paid most of the money, can someone black list the phone even though they sold it? thanks

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Replies (1)
Vodacom
Vodacom's reply18 Feb 2019, 16:02
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team