TM
Tsholo M

1 reviews | Active since May 2013

04 Feb 2015, 13:51

BLACKLISTING NIGHTMARE

I lost my phone and blacklisted and it was found a couple of days later. I am struggling with Vodacom to unblacklisit it. i have completed the forms, emailed and faxed but no response. I've been calling VODACOM and the lack of assitance is unbealivable. The agents advised that go to the nearest repair centre and second time when i called i was put on hold. PEASE CAN SOMEONE ASSIST ME!!!!!<br> <br> i am paying for this phone on a monthly basis, can you please UNBLACKLIST IT PLEASE

0
Replies (1)
Vodacom
Vodacom's reply05 Feb 2015, 09:29
Official
Hello Makgobathe2,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter has been escalated and a consultant to assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,